The Town of Normal is committed to continuously improving community engagement. We are dedicated to providing stakeholders with various ways to provide feedback and are committed to responding timely to inquiries through a wide range of traditional and electronic media.
The Communications Department is responsible for the Town’s public relations, marketing, social media, internal and external communications, branding and overall communications strategy and implementation. The team recommends, develops and executes communication strategies to support municipal operations and coordinates all public relations and marketing efforts for the Town. Working closely across all Town departments, the team seeks to improve community relations and citizen engagement with welcoming and open communication.